We accept the following payment methods:

We accept PayPal payments

At checkout you may find other payment methods including, Apple Pay, Google Pay and Credit Card.

Please contact us if you have any questions.

Shipping Cost:

We offer free shipping on most products to the UK mainland only. There maybe a surcharge for deliveries to the Scottish Highlands & Islands, Isle of Man, Northern Ireland and the Channel Islands, if in doubt please contact us for prices. Arkwright’s may deem some items unsuitable for shipping. This will be stated in the listing and will be for collection only unless the buyer wishes to organise their own courier.

We use as standard Royal Mail for most postal services, there maybe times when we need to substitute for another courier, we reserve the right to use couriers whom we deem suitable.

Customers may upgrade to a different service, we advertise at their cost.

Delivery time:

Delivery times for the standard Royal Mail service are normally 3-5 business days, some items may take a little longer.

we aim to ship all orders within 1 business day

If you wish to return an item or items to us, please do so within 30 days of receipt, as after this time we will not consider any returns.

Please send a message to our eBay account telling us you wish to return an item and the reason.

Items must be returned to us in the original condition with original packaging, suitable for re-sale, unless faulty.

There must be an accompanying letter requesting a refund, please note we can not offer exchanges.

In all cases, we will ask you to return the item via a tracked service, please make sure that the item is securely packaged.

Once we receive your item back, and after checking the item thoroughly we will refund the full purchase price.

The cost of returning an item to us is your responsibility unless faulty or not as described.

We will refund you using the same method originally used by you to pay for your items.

Once your refund has been processed, we will email you to let you know this has been finalised.

We will not accept the return of any used or soiled items.

The following items won’t be eligible for a refund (unless faulty or not as described).

* Any liquid, lubrication or sealed items with broken seals or has signs of use.

* Items without tags and original packaging.

* Items that shows signs of been worn and/or with perfume, smoke or other strong odours.

* Due to hygiene reasons, swimwear, knickers, lingerie, bodysuits, bodice, bras, breast pads or any other underwear garments are unable to be returned so bear this in mind before purchasing.

Arkwright’s Curiosity Emporium is strictly mail order, collection is by appointment only.

The item in the photos is the item you will receive; we have described this item as we see it.

The item will remain the property of Arkwright’s Curiosity Emporium until as such time the full payment has been completed.

Once full payment has been made, ownership of the item will become the responsibility of the buyer, Arkwright’s will be responsible for securely packaging the item for shipping.

The sale is for the item described, at times there may be other items showing within the photo as props, unless otherwise stated in the description these are not included in the sale.

As each person is an individual and will have their own opinion of how items look, their description may not always match ours.

When stated in working condition it implies that the item was powered up and a basic functionality test was performed to determine if the item was able to perform its basic functions. We are unable to guarantee or indemnify the purchaser as to the full working functionality of components of any electrical equipment other than those specified.

We are unable to guarantee the longevity of any battery life supplied with any listed item.

Returns, returned items must be returned to us in the original condition with original packaging, suitable for re -sale, please read the specific returns policy

Shipping, we will use various couriers at our discretion, whom we deem suitable to carry that specific item, please read the specific shipping policy

Arkwright’s ship using a 3rd party company, as such Arkwright’s will take the responsibility of obtaining and adding a tracking number to the buyer’s eBay purchase account, Arkwright’s will assist the buyer with tracking slow or missing items with in the UK. 

For overseas shipping Arkwright’s only use the Global Shipping Service through eBay, at our discretion we may be able to offer an alternative service to the buyer, but the buyer would have to accept full liability.

When using the Global Shipping Service, Arkwright’s responsibility for the item logistics ceases at the the UK Mailing centre, Lichfield.

As Arkwright’s purchases from all over the UK we cannot guarantee that items come from a smoke or pet free environment.

Offers, Our Standard offer of ‘buy 2 get the 3rd at 50% off’, is that you will receive the cheapest item at the stated reduced price.

At times Arkwright’s may offer money off vouchers, these will have terms and conditions attached, these vouchers can not be used in conjunction with any current offers.

We value our customers and will try to address any concerns. If you have issues of any kind please contact us and we will do our best to resolve the problem, therefore before leaving any neutral or negative comments please contact us through eBay messaging.

In extreme cases we may ask eBay to step in and mediate.

For specific information on shipping or returns please use the relevant tabs.